Onboard Application Down

Incident Report for Onboard.io

Resolved

This incident has been resolved.

Posted Mar 19, 2024 - 14:25 UTC

Monitoring

Onboard's applications and services are back up and running. We are monitoring.

Posted Mar 19, 2024 - 13:57 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 19, 2024 - 13:56 UTC

Identified

We are continuing to work with the provider to restore all services. We are sorry for the inconvenience.

Posted Mar 19, 2024 - 11:59 UTC

Update

We are working with our upstream provider to restore all services.

Posted Mar 19, 2024 - 03:29 UTC

Update

We are continuing to investigate this issue.

Posted Mar 19, 2024 - 01:57 UTC

Investigating

Onboard is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Posted Mar 19, 2024 - 01:56 UTC

This incident affected: Web App and Onboard REST API.