Onboard Application Down

Incident Report for Onboard.io

Resolved

This incident has been resolved.

Posted Dec 12, 2023 - 16:38 UTC

Update

The issue has been resolved. All services are back online.

We will be following up with our provider to ensure this doesn't happen again.

Posted Dec 12, 2023 - 16:38 UTC

Update

Update: we are working with our upstream provider to get all services restored.

Posted Dec 12, 2023 - 15:35 UTC

Investigating

Onboard is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Posted Dec 12, 2023 - 15:16 UTC

This incident affected: Web App and Onboard REST API.